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The disclaimer is the first message a guest hears when PolyAI answers the call — typically something like “This call may be recorded for training and quality purposes.” Use it for call recording notices and other legal matters, or to announce things like an unexpected closure or adjusted operating hours. disclaimer To edit the disclaimer message:
  1. In the PolyAI platform, click “Sites” on the left panel
  2. Click the site you want to make edits to
  3. Under Restaurant Profile, edit the content in the Disclaimer Message field
  4. Click Publish in the top-right
  5. Add a note about what you changed