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opening-hours
  1. In the PolyAI platform, click Sites on the left panel
  2. Click the site you want to make edits to
  3. Scroll down to the hours you want to make edits to:
    • Opening hours: General restaurant opening hours by day.
    • Kitchen hours: Kitchen service hours by day.
    • Bar hours (optional): Bar service hours by day. Fill this in if it applies.
    • Phone staff hours: Hours when staff are available to handle transferred calls. Used to determine if call transfers are allowed during out-of-hours periods.
  4. Toggle on the days when you are operating and use the dropdown menus to select the hours
  5. Click Publish in the top-right
  6. Add a note about what you changed
A **special date **is a date when the restaurant’s opening hours are different from the typical opening hours for that day of the week.
  1. In the PolyAI platform, click Sites on the left panel
  2. Click the site you want to make edits to
  3. Scroll down to the hours you want to make edits to (opening hours, kitchen hours, bar hours, or staff hours)
  4. Click + special date
  5. Select the date (and check off override occurs each year if this is an annual special date)
  6. Use the dropdown menus to enter the operating hours OR click the three-dot icon to the far-right and set it as a “closed” date
  7. Click Publish in the top-right
  8. Add a note about what you changed