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greeting The greeting introduces your PolyAI agent and asks how it can help — for example, “Thank you for calling [restaurant name]. How can I help you today?” Edit it to fit your brand. To edit the greeting message:
  1. In the PolyAI platform, click Sites on the left panel
  2. Click the site you want to make edits to
  3. Under Restaurant Profile, edit the content in the Greet Message field
  4. Click Publish in the top-right
  5. Add a note about what you changed